Customer Resources
The following information will help you to access, manager and monitor usage of your conferencing services.
Web Conferencing
Access, manage and setup web meetings using your web conferencing account by clicking here.
Soundpath Online
To access reports and billing information using Soundpath Online please click here.
Quick Start References
Use the following links to get access to guides that will help you to get started with Soundpath's telephone conferencing, e-View web meeting service, our online enterprise level reporting and account management platform.
Soundpath Features & Tips
The following is a summary of the key features to support and help manage your calls. This information will help both moderators and paticipants.
In Meeting Assistance
- Press *0 to reach an operator.
- Press *1 to hear a help Menu.
Participants
- Press *0 to reach an operator.
- Press *6 to mute or "un-mute" line.
- Press *4 to increase the conference volume.
- Press *7 to decrease the conference volume.
- Press *5 to increase your voice volume.
- Press *8 to decrease your voice volume.
Moderators
- Press *92 to hear a roll call of participants.
- Press *93 to disconnect all participant lines.
- Press *94 to lock or unlock conference.
- Press *96 to mute all participant lines.
- Press *97 to "un-mute" all participant lines.
- Press *31 to turn conference security code on/off
- Press *32 to enable recording of a customised conference introduction
If you require more help please call Customer Service on +44 (0) 20 7365 1801 (UK) or +353 (0)23 88 32473 (International).